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Contact Information: Jon
Sherrington
This Month
Month Archive
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Tuesday, December 11
CIBC - IOU $4.3B
by
Jon Sherrington
on Tue 11 Dec 2007 10:54 AM PST
When asset accumulation is a self-serving goal to be the biggest and best, banks need to rethink their services and get back to customer reality. more »
Thursday, November 29
Gas Again
by
Jon Sherrington
on Thu 29 Nov 2007 08:21 AM PST
Gas supply charges are down to $0.26/cu.m. Some people locked in last Summer for 5 years at $0.49 caving in to pressure marketing tactics. But you won't hear gas marketers crying wolf at today's rates. Shame on them. more »
Thursday, July 26
Buck Rogers At It Again
by
Jon Sherrington
on Thu 26 Jul 2007 08:17 AM PDT
Summer brings out the students on commission from companies that would cheat their way to customer pocket books no matter how publicly listed they are. more »
Thursday, June 7
CRM SNAFUS, Bell, Direct Energy, Visa and Adobe: How Would You Rate Them?
by
Jon Sherrington
on Thu 07 Jun 2007 12:17 PM PDT
When is CRM a bad excuse for not serving your customers right? more »
Wednesday, November 8
Bell Bottoms!
by
HydroJon on Touch Marketing
on Wed 08 Nov 2006 02:51 PM PST
Bell Canada is aggressively calling its best customers to offer better value. How dare they call me their best customer! more »
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