Jon Sherrington's blog on Customer-centric Marketing. Produced by Hydrogen Creative.
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Contact Information:

Jon Sherrington
President
Hydrogen Creative Inc.
Tel: 905.479.4000
Email: jon@hydrogencreative.com
Web: www.hydrogencreative.com

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View Article  Closing the IT Loop
Converging technology, changing business models and mega-mergers in IT are no defense without a roadmap based on customer values.   more »
View Article  Price, Shmice!!!
Price is an indicator of value, but marketers should evaluate the decision criteria that precede it before they start messing with their prices.   more »
View Article  Round and Round and Round She Goes. Where She Stops Nobody Knows.
Bear Stearns falls, Visa rises. You have to give credit where credit is due.   more »
View Article  Mrs. Fields, Tim Hortons, Wendys, McDonald's - spot the odd man out.
In the US of A if you can't create a cultural icon, you have more than just a hole in your doughnut.   more »
View Article  Get Yer Fresh Black Appleberries!
The main impact of iPhone - Blackberry competition will be category expansion, which is good for both.   more »
View Article  SmartPhone/StupidCarrier
According to a recent survey more than half the smartphone users polled thought enabling security on their devices was their own problem, not the carriers. Someone is still asking the WRONG questions.   more »
View Article  The Fool’s Gold Rush
How to make or lose vast quantities of investment money and product potential based on customer research.   more »
View Article  The McCultural Revolution
Having failed to revalue its brand proposition to healthier food (go figure!), McDonald's is seeing surprising results just by changing the interior, to appeal to specific customer values.   more »